One team, architecture through operations.
PMP, earned-value management (EVM), and SAFe delivery of large, complex federal cyber and IT programs, with ITIL-aligned service management underneath. One accountable team carries the work from architecture through operations.
Program Management & Service Delivery
Program management is the discipline that keeps large, complex federal cyber and IT programs delivering: one integrated plan, one set of controls, and one accountable team from architecture through operations.
Pueo manages delivery to PMP-aligned program controls, applies earned-value management where the program calls for it, and runs SAFe cadence where the work is iterative. The same team runs ITIL-aligned service management beneath the program, so incidents, problems, changes, and service requests move through a documented process instead of ad hoc escalation.
Cost, schedule, and performance report on a fixed rhythm, with variance explained at the work-package level and risk tracked to a named owner and a mitigation. Leaders see the program as it actually is, early enough to act on it.
What’s Inside
Integrated planning and program controls
Work breakdown structure, integrated master schedule, and baseline management, with variance analysis, risk and issue registers, and a documented change-control path for scope and schedule.
Earned-value management
EVM measurement where the program calls for it: performance measurement baselines, cost and schedule variance at the work-package level, and estimates to complete that reconcile back to the schedule.
Agile delivery at scale
SAFe-aligned program increment planning, delivery cadence, and backlog governance for iterative cyber and IT work, so agile teams stay traceable to program commitments.
ITIL-aligned service management
Service catalog, incident, problem, change, and request fulfillment processes with defined roles and measures, plus continual service improvement against the operating baseline.
Transition and steady state
Phase-in planning, knowledge capture, staffing and onboarding, and teammate integration, so the move into operations does not restart the program.
Outcomes
- Programs managed to plan, with cost and schedule variance visible early.
- One accountable team from architecture through operations.
- Agile delivery that stays traceable to program commitments.
- Service work run through documented ITIL processes instead of ad hoc escalation.
- Program reporting leaders can take into a review without rebuilding it.
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